How to Create A New Carlcare Account: A Step-by-Step Guide


Learn how to create a new Carlcare account today!

How to Create A New Carlcare Account: A Step-by-Step Guide

Whether you’re a seasoned Carlcare user or just discovered their services for your Infinix, TECNO, itel, or Oraimo device, setting up an account is crucial for accessing their convenient repair and support features. This guide shows you how, seamlessly, through the app or website, so you can:

  • Track repairs: Monitor progress and stay informed about your device’s fix.
  • Get support: Chat directly with experts for troubleshooting and solutions.
  • Enjoy exclusive benefits: Access special offers and promotions just for Carlcare users.

What is Calcare?

Carlcare is the official after-sales service brand for a number of popular electronics brands in Africa, including TECNO, Infinix, itel, Oraimo, and Syinix. They provide a variety of services, including:

  • Phone repair: Carlcare has a network of service centers across Africa where you can get your phone repaired if it’s broken. They use genuine parts and offer a warranty on their repairs.
  • Technical support: If you’re having trouble with your phone, Carlcare’s customer service team can help you troubleshoot the problem. You can contact them by phone, email, or live chat.
  • Software updates: Carlcare can also help you update your phone’s software to the latest version. This can help improve your phone’s performance and security.
  • Warranty support: If your phone is still under warranty, Carlcare can help you get it repaired or replaced for free.

How to Create A New Carlcare Account

To create a new Carlcare account, you’ll have to follow these steps. We outline the steps required to initiate and secure your Carlcare account. To ensure a seamless and secure account creation process, our instructions are divided into four steps. Here are the steps:

Step 1: Download and Update the Carlcare App

Before you start the account creation process, ensure you have the latest version of the Carlcare app. If you don’t have the app, follow these steps:

  1. Download the Carlcare app.
  2. Open the app.
  3. Tap on the “Use Now” button and agree to the terms.

Step 2: Initiate the Account Creation Process

  1. Tap on the profile icon located on the bottom menu bar.
  2. Select the “Log in” button.
  3. Enter your phone number or email address.
  4. Input the text from the captcha image.
  5. Accept the user agreement and privacy policy.
  6. Tap on the “Get Code” button, which will send a verification code to your email or phone number.
  7. Copy and enter the verification code.
  8. Tap on the “Login/Register” button.

Step 3: Create Your Carlcare Account

If the provided phone number or email address has never been associated with a Carlcare account, the system will automatically create an account for you.

Step 4: Set Up Your New Carlcare Account

After successfully creating your Carlcare account, it’s essential to set it up by adding a password for security. Follow these steps:

  1. Open the Carlcare app.
  2. Tap on the profile icon button in the menu tile.
  3. Select “Settings.”
  4. Tap on “Change Password.”
  5. Choose “Account Security.”
  6. Tap on the “Set Password” button, then press “Add.”
  7. Create and enter a password, and reenter it to confirm.
  8. Tap on the “Save” button to secure your account with a password.

Congratulations! You have successfully created and secured your Carlcare account, taking the necessary steps to protect your personal information. By following these simple steps, you can enjoy a safer and more secure online experience with Carlcare.

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